NEW DELHI, Nov. 22 (Xinhua) — India\’s aviation regulator, the Directorate General of Civil Aviation (DGCA), on Wednesday imposed a fine of 1 million Indian rupees (around 12,000 U.S. dollars) on private airline company Air India for its failure to comply with the norms pertaining to basic facilities to be provided to flyers.
A show-cause notice was issued to Air India on Nov. 3. \”Based on Air India\’s reply to the show-cause notice, it was found that the airline did not comply with the provisions of the CAR (Civil Aviation Requirement),\” the DGCA said in a statement.
The non-compliance of norms included \”not providing hotel accommodation for passengers affected by delayed flights, non-training of some of their ground personnel as per the stipulations and non-payment of compensation to international business class passengers who were made to travel on unserviceable seats,\” the statement said.
Last year, the DGCA imposed a penalty of 1 million Indian rupees on Air India for not complying with the CAR provisions.